Not everybody has the correct personality or character characteristics to successfully run their very own computer support company. There are some questions you should ask yourself:
Will you be patient?
Do you have discipline?
Will you be an analytical thinker?
Is there an entrepreneurial spirit?
When you answered no to all of the above questions you might want to imagine doing something else. However, giving an answer to no to just one or two will not mean that you aren’t cut out to travel into computer support being a business. I personally have all of the traits (or at least I do think I do), and I have observed how important they have been for my success in the business.
Patience is essential because often troubleshooting using users is done over the mobile phone, and there is not much else on the globe that I know of that makes attempt to patience more than when the buyer says something along the lines of, “It is telling me for you to press the Any essential, which one is that? “. Tolerance also comes into play when you are waiting around for someone to call, it takes a good amount of work to get to the stage where a complete stranger will call you up for help with their very own computer.
Discipline is needed since, if you are starting this business upwards by yourself, there is no boss to take a look over your shoulder to make sure you are doing your work. Every one of the deadlines is on you, and no one to blame if a thing goes wrong besides your own.
Troubleshooting computer problems call for analytical thinking. You don’t need to always be Einstein, but being able to think of course about an issue you have by no means seen before is absolutely needed. Getting to the bottom of an intricate issue is mostly done by having educated guesses and steadily removing possible causes. In terms of being a good technician, contemplating logically is the most important attribute to have. If you don’t think of course now, it may be possible to find out this trait. But it will most likely not be easy, as it consists of changing the way you think.
Typically the entrepreneurial spirit is needed since you also are starting a business, and more often than not it won’t be easy. You might want a vision for what you need your business to be, and see exactly what steps need to be taken to make it happen.
I do want to emphasize that compared to many businesses, starting a pc support company is easy. The actual startup and overhead costs tend to be low, the only employee required to start is yourself and you also don’t need a retail area (Which costs a lot of money).
Have you got The Skills Needed
Beyond the fundamental character traits such as rational thinking, having the skills required to fix computers is essential. You should have a year or two of assisting computers underneath your seat belt before you start the business. If you don’t have which kind of time to support computer systems yet, I would recommend volunteering your time and effort to friends and family and maybe having a nonprofit organization. nonprofits are always looking for volunteers, and I also am willing to bet that the larger one would have a full-time computer guy who would enjoy an extra set of hands.
A great deal of my experience/skills were mastered both at school (special thanks go to one of the best lecturers of all time, Mr. Houtman! ) and doing volunteer work opportunities. I learned a lot with regards to old hardware and inadequate ISPs when I went down to the Dominican Republic on a flight trip and worked on upgrading their network. It was just about the most rewarding experience I have ever owned, and it helped give me the skill sets that I use to make money right now.
Some basic skills that you should get:
Windows XP & Vista rapid Computers loaded with XP as well as Vista are what the majority of customers will be using. You should know on your path around XP & Vis like they are the back of you.
Be able to remove malware rapidly More than likely the majority of your consumers will have some sort of malware that they can want to be removed. You should know tips on how to remove them.
Networking – You should not be a network engineer, nevertheless understanding the basics of networking is important. You should be able to build up and secure wireless marketing networks, and create a Cat-5 ethernet cable, along with understanding what some of the big methodologies do (TCP, IP, RDP, etc . )
Understand along with know how to use the basic apps – There are some applications which might be close to universal, such as ‘Microsoft’ Office, Adobe Reader, TARGET, iTunes, etc. You should a minimum know the basics of all of the software and be able to provide assistance for things like how to get songs from the computer to the iPod device.
That certainly does not include all of the skills that could be needed or useful on the job, but if you act like you have all of the listed abilities you should feel confident you will be able to help a majority of clients with their computer or system issues. You may find it advantageous to also pick up a few skills and experience within areas that are not quite as popular as the Windows as well as the networking world. There are a lot of individuals with experience in Windows as well as networking, and you may find it difficult to stand out from the crowd. Once you learn Macs well, you may want to concentrate on developing those skills as well as marketing your experience to some smaller subset of customers.
Create A Basic Business Plan
Whenever many people hear “business plan” they freeze up. I understand I almost did. I believed, “Why do I need a business strategy? This is just a little side company for me, what is the point? Apart from that, I don’t know how to actually start a business plan! inch. If you really want to start up a business, some sort of written strategy is essential. Having a plan created down shows you what you are targeting and some of the basic actions to get there. It enables you to go back and look at this and keep yourself disciplined. Avoid worrying about writing a hundred-page plan, that is overkill. It only has to be a page or maybe more long if you are keeping issues basic. It should cover some fundamental concepts, such as:
What assistance am I offering?
Who are the people that I am looking to present my services to?
Precisely what differentiates me from all the others that are offering similar companies?
What is my revenue aim after 1 year?
What will these costs be?